Aviemore Medical Practice

Aviemore Medical Practice

Badenoch & Strathspey Community Hospital, Cairnview Road, Aviemore, PH22 1AJ

Current time is 11:48 - We're open

NHS

Telephone: 01479 810258

Secure Email: nhsh.gp55911-admin@nhs.scot

New Patients

Welcome to Aviemore!

Aviemore is one of Scotland’s most popular holiday destinations and just now is once again bursting at the seams with holiday makers. Its an unfortunate fact of life that a small number of people on vacation will need to seek medical attention. Aviemore Medical Practice staff are very used to helping holiday makers needing medical assistance. We hope that you find the information on this page of use to you.


Temporary Residents

If you are a temporary resident in our practice area (our practice area is agreed with NHS Highland and covers Aviemore, Tomatin, Carrbridge, Kincraig, Feshiebridge, Boat of Garten, Glenmore and Coylumbridge) and need to see one of our GPs, we will need you to complete the form below, we need this information to register you on our system. Please remember that you will have to contact your own GP surgery so that they can provide our GPs with a summary of your care before you are seen.

Temporary Resident Form 2021


New Patient Registration

If you live in the practice area and wish to register for NHS general medical services please download a copy of our Registration Forms below. Once completed please email these back to our secure email nhsh.gp55911-admin@nhs.scot. You will need to email through one form of photographic ID and a proof of address (Utility Bill, Drivers Licence etc.) to complete your registration. 

AMP New Patient Health Check

AMP Registration Form for Online Services

AMP Registration Form

If you are registering a child under the age of 16, you will need to complete our Family Contact Form below.

AMP Under 16 Family Contact Form for Child Registration

When you register with us we think this is a good opportunity to discuss your health and get to know your medical problems and requirements if there are any. Health maintenance is important for all of us and to this end, newly registered patients are offered an initial appointment with one of our team for a Health Check.


Surgery opening hours/making contact with us

The surgery is open Monday to Friday from 8.30am to 18.00pm daily.

From 8 – 8.30am and 5 – 6pm our lines are kept open for urgent needs only. 

Out with normal working hours, the surgery will be closed and you will need to make contact through our Out of Hours Service. You can do this by calling 111.

If you do need to contact us for whatever reason, we advise you to do so by telephone and as early as possible after the surgery opens (8.30 am). This will enable us to offer you the best possible options for assistance, especially if you feel you need a home visit. Our GPs are out and about on home visits between 11.30 a.m. and 13.00 p.m. so if you need a home visit please call before 10am.


Emergencies (999)

In the event of a potentially life threatening emergency (such as chest pain, collapse, seizure etc) you should call the ambulance service as soon as possible by dialling 999. The ambulance service can ask for one of our medical team to attend if required. If you phone the surgery in such circumstances, it is likely our reception staff will advise you to call 999 or will do so on your behalf. There is no charge for calling the emergency services in the UK.


Injuries

We provide a casualty service at our health centre and can deal with 95% of injuries and urgent problems quickly and without the need to send you to hospital.

Please note that our X-ray department is limited and only open for CASUALTIES two days a week – Monday and Thursday. On any other day of the week, if you suspect that you will need an x-ray, you will need to go to the A&E department at Raigmore Hospital in Inverness (T 01463 704000).


Emergency Prescription Requests 

If you are visiting the area and require a supply of your usual medication, it is not usually necessary for you to register with the local GP surgery. Please see the information below.

Scottish Resident: report to any Community Pharmacy in Scotland. An emergency supply may be issued for up to 30 days duration at the Pharmacist’s discretion. The Pharmacist may ask your permission to access your prescription details electronically. Alternatively, the Pharmacist may ask YOU to contact your regular GP surgery to request a prescription be scanned and emailed to the Community Pharmacy. There will be no charge for this service.

UK Resident (outwith Scotland i.e. ordinarily resident in England, Wales or Ireland): report to any Community Pharmacy in Scotland and present a prescription from your regular GP surgery. If you do not already have a prescription, please contact your regular GP surgery and request that this is sent via the postal service to you, this may be at your expense. If a supply is required urgently (and you do not already have a prescription), the Pharmacist may ask YOU to contact your regular GP surgery to request a prescription be scanned and emailed to the Community Pharmacy. The ‘physical’ prescription (paper copy) must still be sent to the Community Pharmacy. The prescription charge will be in line with what you normally pay at home.

If a prescription is not available, an emergency supply may still be issued for up to 30 days at the Pharmacist’s discretion. You will be charged for the actual cost of the medicine (be aware that some medicines cost a lot more than the prescription charge you normally pay) plus the Community Pharmacy dispensing fee plus 20% VAT.

EEA & Swiss Residents (outwith UK): report to any Community Pharmacy in Scotland. An emergency supply may be issued for up to 30 days at the Pharmacist’s discretion. There will be a charge at the Community Pharmacy for the prescribed item.

Residents outwith the EEA: you must register with the local GP surgery. You will need to wait for an available GP appointment. A prescription may be issued at the GP’s discretion. You will need to present the prescription to any Community Pharmacy in Scotland for dispensing. There will be a charge at the Community Pharmacy for the prescribed item.

Nearest Community Pharmacy:
Boots Pharmacy, 7-8 Myrtlefield Shopping Centre, Aviemore, PH22-1RH
Opening Hours: Mon-Fri 09:00-18:00, Sat 09:00-17:30, Sun CLOSED
Phone: 01479-810259


Appointments

If you need to see a doctor or nurse whilst on holiday, then we prefer you to phone us on 01479 810258. As with most medical practices, we would urge you to make contact with us as soon as possible on the day you feel you need attention if at all possible. The later in the day you contact us, the harder it is for us to offer you an appointment!


Telephone advice

An alternative to an appointment is to speak to our duty doctor. They can give you advice over the phone, issue prescriptions for minor ailments including uncomplicated infections or arrange an appointment or home visit if necessary. You can phone and speak to our duty doctor for medical advice every day between 9 and 9.30am and 2 and 2.30pm (2.30-3pm on a Monday). If the duty doctor is busy when you phone, we will take your number and he/she will call you back. Our duty doctor can be very busy at times, especially on Mondays and Fridays. Our receptionists will advise you if there is likely to be a delay in the doctor calling back.


Requests for home visits

If you require a home visit for you or a friend/family member, then please contact us as early as possible. We can see many more patients at the surgery in the time it takes for a doctor to complete one home visit. In addition, we have far more diagnostic equipment available at the surgery. As a result, we restrict home visits to those who genuinely need one for medical reasons. Home visits are carried out between 11.30 – 13.00 daily. In the afternoon, we only have one doctor available for home visits and these must be restricted to genuine emergencies. The duty doctor’s decision in such circumstances is final.


Dental problems

We are unable (and untrained) to treat dental problems at our medical practice. You are advised to contact the Aviemore NHS dental practice on 01479 883142, Aviemore Dental practice on 01479 810301 or alternatively the NHS Highland Dental Helpline on 0845 644 2271.


Eye problems

We will direct you to the optician in the first instance if you have an eye problem or injury. Opticians have equipment to thoroughly examine the eye. They can also prescribe, discuss and refer you to the hospital directly. 

If you have a child under 1 year old with an eye problem or injury, please contact us and ask for a call back from the Duty Doctor.

Nearest Community Optician:
Aviemore Optician, Myrtlefield Shopping Centre, Aviemore, PH22-1RH
Opening Hours: Mon-Fri 09:30-13:00 and 13:30-17:00, Sat & Sun CLOSED
Phone: 01479-812777


Charges for medical services

In the event of a genuine medical emergencies, we provide care for free to everyone who requires it. Otherwise, care is provided for free to residents of the EEA and other countries with reciprocal agreements with the NHS. Proof of residence will be required. For all other situations, a private fee for attendance will be charged and our staff can advise you of the likely charges when you make contact with us. We will issue you with a receipt for your insurance company.


Practice Area

Our practice area is agreed with NHS Highland and covers Aviemore, Tomatin, Carrbridge, Kincraig, Feshiebridge, Boat of Garten, Glenmore and Coylumbridge. Whenever possible, we will try to accommodate temporary residents who are on holiday in any of these areas.


Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services


Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages:

england English Urdu Urdu
albania Albanian india Hindi
egypt Arabic lithuania Lithuanian
bulgaria Bulgarian poland Polish
china Chinese (Cantonese) portugal Portuguese
china Chinese (Mandarin) spain Spanish
russia Russian French French
Turkish Turkish Punjabi Punjabi
Gujerati Gujerati Somali Somali
Croatian Croatian Bengali Bengali
Iran Farsi