Aviemore Medical Practice

Aviemore Medical Practice

Badenoch & Strathspey Community Hospital, Cairnview Road, Aviemore, PH22 1AJ

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Telephone: 01479 810258

Secure Email: nhsh.gp55911-admin@nhs.scot

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SALARIED GP REQUIRED

(6-8 SESSIONS)

£9000 PER SESSION, PER ANNUM

We are offering an exciting opportunity for a 6-8 sessions Salaried GP. The successful applicant will join our existing team, working in a thriving medical practice in the stunning Cairngorms National Park.

We are a successful Highland practice and we consider ourselves to be a forward thinking and innovative practice, delivering high quality patient care in a rural setting. Our practice is unique in many ways – we operate a designated minor injuries unit for locals and the many visitors to our area and have taken on the GP medical cover for the new 20-bed Badenoch and Strathspey Community Hospital. In addition to the General Medical Services and MIU work we operate a drop in sexual health clinic and enjoy working with many different visiting specialities who work from the Badenoch and Strathspey Community Hospital.

We feel privileged to be located in an area o outstanding natural beauty an our staff are positive about making the most of living in a location rich with outdoor adventures. We have a team focussed culture, where staff are typically long serving, and we are more community than business focussed when it comes to our patients. This is a culture that we are pround of and are looking for a Salaried GP that will reflect this, and have the ability to help us develop further. We are delighted to have recently moved into a purpose built NHS community hospital and primary care centre.

The finer detail:

  • 5500 registered patients
  • 1000 temporary patients/year (pre-covid)
  • Over 2000 MIU attendees/year (pre-covid)
  • 6 GP Partners, 3 Salary GPs, 2 Practice Managers, 11 Practice Administrators, 1 Practice and MIU Nurse, 1 ANP, 2 Health Care Assistants
  • Training practice commitments include GPST3, GPST1, Scotgem and Medical Students
  • Provide GP input to attached MIU unit
  • Provide GP medical services to the community hospital
  • Vision and Docman
  • 6 weeks annual leave (pro rata) + 8 public hols (pro rata)

Informal enquiries welcome

Application by CV with covering letter and 2 referees to: Emily Cunningham, Practice Manager, Aviemore Medical Practice, Cairnview Road, Aviemore, PH22 1AJ.

Email: Emily.cunningham2@nhs.scot      Telephone: 01479 810258

Closing date: Sunday 29th May 2022         

Interviews likely to be held: Wednesday 8th June 2022

 

 

 

 

 

JOB TITLE: Practice Administrator

REPORTS TO: Practice Manager

HOURS: Up to 37.5 hours per week

RATE OF PAY: To be negotiated upon offer of position

This role can be split with the role of HCA – see below

The purpose of the role is to:

· Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

· Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

· Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team

· Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

· Apply Practice policies, standards and guidance

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving Practice workload and staffing levels:

· Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols

· Maintaining and monitoring the Practice appointments system

· Processing in-person and telephone requests for appointments, home visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

· Processing and distributing incoming (and outgoing) mail

· Taking messages and passing on information

· Filing and retrieving paperwork

· Processing repeat prescriptions in accordance with Practice guidelines

· Processing patient results and referral information

· Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

· Assisting the IT Administrator to resolve simple hardware and software problems. Creating MS Excel spreadsheets and assisting with recall systems.

· Providing clerical assistance to Practice and NHS staff as required, including word/data processing, filing, photocopying and scanning

Confidentiality:

· In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

· In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

· Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

· Making effective use of training to update knowledge and skills

· Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

· Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

· Acting in a way that recognizes the importance of peoples’ rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

· Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

· Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

· Participation in performance reviews, including taking responsibility for maintaining a record of own personal and/or professional development

· Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patients’ needs

· Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

· Communicate effectively with other team members

· Communicate effectively with patients and carers

· Recognise people’s needs for alternative methods of communication and respond accordingly

 

__________________________________________________________________________________________

JOB TITLE: HEALTH CARE ASSISTANT

REPORTS TO: Senior Partner, Dr Appleby (Clinically)

Emily Cunningham, Practice Manager (Administratively)

HOURS: 18 – 27 hours per week

This role can be made up to 37.5 hours by combining the Practice Administrator role

Job summary:

· To assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. The post will also include some administrative duties.

· A uniform and name badge must be worn at all times, which will be supplied by the Practice.

· They will act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team

Duties and responsibilities (but not limited to):

· New patient health checks

· ECG recording

· Phlebotomy

· Monitoring: BP, pulse, temp, resps

· Height & weight monitoring

· Specific injections

· Specific chronic disease reviews

· Ear irrigation

· Doppler assessments

· Chaperoning duties

· Processing and management of laboratory samples requested by GPs/nurses

· Assisting in the assessment and surveillance of patients’ health and well-being

· Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

· Helping to raise awareness of health and well-being and how it can be promoted

· Assisting with the collection and collation of data on needs related to health and well-being

· Ensure accurate and legible notes of all consultations and treatments are recorded in the patient’s notes

· Ensure the clinical computer system is kept up to date with accurate details recorded

· Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice

· Ensure collection and maintenance of statistical information required for regular and ad hoc reports

· Attend and participate in practice meetings as required

· Assist in formulation of practice protocols and policy

· To assist in seasonal and special projects as requested e.g. flu campaign

 

Special Requirements for the Post:

· An understanding, acceptance and adherence to the need for strict confidentiality

· An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients’ enquiries and requests while adhering to practice limitations

· An understanding and acceptance of own capabilities and awareness of own limitations

· Ability to work without direct supervision and determine own workload priorities

· Basic keyboard and computer skills

· Flexibility of working hours

· Excellent communication skills

 

Confidentiality:

· In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

· In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

 

Health & Safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others’ health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

· Using personal security systems within the workplace according to practice guidelines

· Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

· Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

· Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

· Responsible for hand hygiene across the practice

· Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

· Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

· Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

· Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

· Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

· Safe management of sharps procedures including training, use, storage and disposal

· Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

· Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

· Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

· Routine management of own team / team areas, and maintenance of work space standards

· Waste management including collection, handling, segregation, container management, storage and collection

· Spillage control procedures, management and training

· Decontamination control procedures, management and training, and equipment maintenance

· Maintenance of sterile environments

 

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

· Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

· Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

· Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

 

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

· Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

· Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patients’ needs

· Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

· Communicate effectively with other team members

· Communicate effectively with patients and carers

· Recognise people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

· Apply practice policies, standards and guidance

· Discuss with other members of the team how the policies, standards and guidelines will affect own work

· Participate in audit where appropriate